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Price & Delivery

 

Pricing

Mr Carpets Direct has no hidden prices, as all our prices include VAT, and we have a simple £29.95 flat rate shipping fee * any where in the Mainland UK.

We aim to keep our costs down, by getting the best prices available in the market, so that we can pass on these savings to you our customers.

We stock major brands, and we do not rename these ranges, so you can easily compare our prices with any of our competitors, on the internet or in-store.

* Exception of Isle of Man, Isle of Wight, The Channel Islands, and Scottish Highlands, please call for delivery costs to these areas.

Delivery Truck We have tried to make shopping with Mr Carpets Direct an enjoyable and straight forward experience. To promote our quality service, we recommend that you read the terms below.
 

Deliveries

Please be aware that deliveries are to the curbside of the delivery address given.

Deliveries are charged at a flat rate of £29.95, anywhere in mainland UK.

We Can now Deliver to the Isle of Man *, Isle of Wight *, and the Channel Islands *.

* For Delivery surcharge to these areas and the Scottish Highlands please call us on 0800 772 0546 or email us info@mrcarpetsdirect.co.uk

We Strongly Recommend:

“Not booking your carpet/flooring fitter until your order has arrived”.

Delivery Times For orders that are in stock, we aim to deliver within 10 working days (excluding bank holidays and weekends) once payment has been cleared. Orders that are currently out of stock, we will email you with progress updates.

One of our customer service representatives will contact you within 3-5 working days of placing your order to arrange delivery details.

Our Favoured Couriers:

For smaller items and orders: (under 3 metres in width):
DHL: We normally choose DHL as our chosen courier for smaller items and orders, smaller items are normally shipped directly from ourselves. Once your order is ready, then it is packaged and booked for DHL to collect, once collected orders are normally delivered 24hrs later, so from booking to delivery can be within 48hrs. Deliveries are Monday to Friday (excluding bank holidays). DHL Deliveriers are trackable by entering the Tracking Number that we will send you once your order has been booked with DHL, you can visit DHL Tracking and simple enter the tracking number.
 
For larger items and orders: (3 metres in width and over):
Breakwells: We use Breakwells for all other deliveries, Breakwells is one of the logistic companies that specialises in delivery of carpets, whom are happy to deliver to residential addresses. Breakwells lorries are normally loaded for deliveries over a two day window (this is done for fuel efficiency, and to reduce their carbon footprint), unfortunately we are unable to provide an exact date or time for your delivery, however we can pass on your contact details to Breakwells so that the delivery driver/team can contact you when they are on their way to you. Once again WE STRONGLY RECOMMENDthat you do not book your fitter until your order has arrived”.

 

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