You have 0 Item(s)
in your cart
0 items
Imperial Conversion
All Conversions are calculated using: 1" = 2.54cm and then rounded to two decimal places. Therefore Mr Carpets Direct recommends you add at least a centimetre to any converted figures.
Feet: Inches:
0 Metres
Search by Colour >>

Carpet Care

Mr Carpets Direct has researched carpet care and has come up with this page to help in all your carpet care needs, here at Mr Carpets Direct we like to help all our customers with the after care of their carpets as well as finding the right carpet for you.

We at Mr Carpets Direct have these simple tips to help care for you carpet and keep it for longer.

The appearance retention and durability of carpeting is governed by the care and attention it receives during its lifetime. Please remember that wearing, indoor or rubber soled shoes and trainers can cause extra wear; similarly stilettos and metal tipped heals can also present a hazard to your carpeting. We at Mr Carpets Direct suggest wearing soft soled shoes on your caret, to help maintain the pile.

Mr Carpets Direct would like to stress the importance of a regular cleaning or maintenance schedule cannot be over emphasised. Maintenance or cleaning should comprise frequent light cleaning with a vacuum cleaner or carpet sweeper, together with thorough maintenance using a upright vacuum with beater bar attachment once or twice a week, depending on the location and extent of use the carpet receives.

For loop pile and shag pile carpets, the use of a "suction only" vacuum is recommended. Shag pile carpets also benefit from regular raking, assisting in the prevention of matting in area of heavy use. As a rule "Little and often maintenance" for all types of carpeting is much more worth while than very vigorous treatment once in a while.

We recommend that your carpet is vacuumed on a daily basis from the day of fitting.

Carpet Features & Care Advice

Mr Carpets Direct would like to give you the following information on key carpet features will assist you during the early months of the life of your carpet. It will also help you to understand certain phenomena that may occur. These key features are not evidence of manufacturing faults, but merely normal phenomena that may occur in products produced from natural materials.
Mr Carpets strongly recommends that you first follow any of the manufacturers guide lines for maintance and spillages before following any other advice, as such we have listed below links to all the carpet manufactures care pages for the brands that we stock:
Brintons Carpet Care   Bronte Carpet Care
Cormar Carpet Care Mayfield Carpet Care
Penthouse Carpet Care  

1. Sprouting Tufts

Often, small tufts will sprout above the carpet's surface. If you do find one do not worry, Mr Carpets Direct suggests simply cut of the sprouting tuft with a pair of scissors, this will not in any way affect the wear characteristics of your carpet. Do Not use a knife, and NEVER attempt to pull the sprouting tuft from carpet as this can result in permanent damage.

2. Shedding

All new carpets, especially cut pile constructions, will shed loose fibres, particular to areas in front of chairs or under tables. Shedding occurs when fibres work their way to the surface of the carpet. Do not become alarmed if your hover has collected fibres, your carpet is not disintegrating!

The shed fibres are expanded by air and therefore appear to be a lot more bulky than they actually are. In fact, fibre loss from the total pile weight is negligible. Shedding has no timetable to its cessation, however even a prolonged period of shedding will not affect the performance characterises of the carpet in any way.

3. Pilling

Pilling describes small balls of fibre, which have become anchored to the surface of the carpet and is often seen in areas where heel abrasion occurs e.g.. in front of chairs.

Pilling however is not serious and is easily treated by taking a normal pair of scissors and clipping away any pills and excess fibre, this will not affect the wear of your carpet. In almost all cases pilling occurs when maintenance has taken place with the wrong type of vacuum.

Mr Carpets Direct suggests for cut pile carpets, an 'upright cleaner with beater bar attachment' should always be used. Loop construction carpets always use a 'suction only' cleaner.

4. Snags

Snags can occur when a heel or child's toy catches the carpet and brings fibres to the surface, this is not serious as with sprouting tuft Mr Carpets Direct suggests to just cut off with scissors. Do Not cut with a knife or pull fibres out as this will damage carpet.

5. Fuzzing

Fuzzing is associated with loop pile carpets, and occurs when loose fibres on the surface of the carpet, becomes entangled, but still remains attached. Where fuzzing occurs it simple to remove clippings with scissors.

6. Shading or Pile Reversal

All cut pile carpets, as with pile fabrics are liable to suffer shading or pile reversal, this appears as light and dark patches arising from reorientation of the pile fibre. This feature is inherent in all pile fabrics, and is not a manufacturing defect.

7. Indentations

Indentations appear as small dents or compression marks on the surface of the carpet, caused by the concentrated pressure from casters, chair legs and heavy objects.

To reduce the effect of the indentations, it is advisable to move furniture regularly and make use of aids such as; castor cups on castor grips so minimising the effect of compression marks.

Where indentations are found, we at Mr Carpets Direct suggest the gentle moistening of the affected area by rubbing with an ice cube, or alternatively the use of a water mist spray can help to aid recovery.

8. Carpet Fitted To Stairs

Stairways will concentrate traffic and can accelerate wear, particularly to the nosing of the stair. Due to their design it is not always possible for the carpet on stairs to be lifted and moved, but where movement is possible this should be carried out periodically in order to distribute the wear more evenly.

9. Stains and Spillages

If a spillage occurs on your carpet, it is important to remove it as quickly as possible, so as to avoid permanent staining or damage to the carpet pile.

Mr Carpets Direct has compiled a list to help with some of the most common stains and spillages that occur within the home. To assist in the removal of the spillages first identify the stain or spillage from the table below, then refer to the relevant procedure for treatment.

Stains Procedure  Stains Procedure
 Asphalt A   Lemonade F
 Beer B   Lipstick I - A
 Berries F   Liqueurs F
 Blood F   Mascara A
 Butter A   Mayonnaise B
 Candle Wax G - A   Milk B
 Chalk H   Mud * H - B
 Chewing Gum D - A   Mustard * F
 Chocolate B   Nail Polish E
 Clay H - B   Paint - Latex B
 Coffee F   Paint Oil A
 Cooking Oil A - B   Pet Food F
 Crayon    A - B   Shoe Polish A - F
 Dyes F   Soft Drinks F
 Excrement B   Sugar B
 Foundation A - B   Tar A
 Fruit Juice F   Tea F
 Furniture Polish A   Urine C - F
 Glue A - E   Vomit B - F
 Grease/Food A - B   Wine B - F
 Ice Cream B   Unknown A - B
 Ink A - F    

* Allow to dry, scrape up, and then clean to reduce spreading.

10. Treatment Procedures


Apply dry cleaning fluid, use dry towel/cloth. Blot, do not rub. Repeat with dry cleaning fluid application. Blot, do not rub. Dry with weighted pad of towels.


Scrape or blot up excess spill. Apply detergent solution (see 'Cleaning Solutions'), use damp towel. Blot, do not rub. Apply water with damp towel. Blot - Dry with weighted pad of towels.


Scrape or blot up excess spill. Apply detergent (see 'Cleaning Solutions'), use damp towel. Blot, do not rub. Apply ammonia (see 'Cleaning Solutions'), use damp towel. Blot, do not rub. Apply water with damp towel. Blot - Dry with weighted pad of towels. Apply white vinegar (undiluted), only after stain is removed.


Scrape or blot excess spill. Freeze with ice cubes. Shatter with blunt object such as the back of a spoon. Vacuum chips away before they melt.


Apply nail polish remover (non-oily acetone type) - use cotton towel to apply to the spill. Do not wet through to carpet backing. Pick up softened material - use clean white paper towel and push towards the centre of the spot to avoid spreading the material. Repeat above - soften and carefully remove a layer of the material each time. Haste may spread the stain and/or damage the carpet.


Apply detergent (see 'Cleaning Solutions'), use damp towel, and leave 3 - 5 minutes. Blot, do not rub. If stain is removed, finish with a water rinse, blot, followed with a pad of weighted paper towels.

If Stain not removed continue as follows.

Apply hydrogen peroxide solution (see 'Cleaning Solutions'), let stand for 2 - 3 hours under weighted sheet of plastic wrap (cling film).

Repeat application of hydrogen peroxide and dry under weighted plastic wrap (cling film) until removal is complete. Apply water with damp towel. Blot - Dry with weighted pad of towels. Apply white vinegar (undiluted), only after stain is removed.


Scrape off excess material. Cover with white cotton towel or brown paper. Apply iron until material is absorbed. Be sure towel is large enough to cover the stained area. Take care never to let the iron touch the carpet as the fibre may melt. Change towel or rotate to clean area and repeat until all material is absorbed.


Vacuum away as much as possible. Loosen remaining material by tapping with a scrubbing brush or toothbrush. Tap with brush, do not scrub. Vacuum again.


Scrape off excess material. Lightly rub area with a fresh slice of white bread.

11. Cleaning Solutions

Detergents; Mix 1/4 teaspoon clear hand/dishwashing detergent with 1 cup of warm not hot, water.

Hydrogen Peroxide; Mix 1/2 cup (3% solution as sold commercially) with 1 teaspoon household ammonia (use within 2 hours of making).

Ammonia; Undiluted, unscented, clear household ammonia.

Dry Cleaning Fluid; Liquid, non-oily, non caustic.


Some spillages despite early attention i.e. bleach, plant foods, hot tea, hot coffee, ribena and other cordials may result in the permanent staining of the carpet.

Digital Marketing Cardiff